Shipping policy
Shipping Policy
Thanks for stopping by TikiBarn. Every order helps keep the torches lit.
Processing Times
Most items are made to order and typically ship within 2–7 business days. During holidays, product launches, or periods of heavy demand, processing times may occasionally be longer.
Once your order ships, you’ll receive tracking information by email.
Domestic Shipping
We currently ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx.
Estimated delivery times after shipment:
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Standard Shipping: 3–7 business days
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Expedited Shipping: varies by destination and carrier
Delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.
International Shipping
International shipping may be available for select products and destinations.
Customers are responsible for any customs duties, import taxes, VAT fees, or additional charges required by their country.
Delivery times vary widely depending on destination and customs processing.
Multiple Shipments
Some orders may arrive in separate packages depending on product availability and fulfillment locations.
Address Accuracy
Please double-check your shipping address before placing your order. TikiBarn is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us as quickly as possible and we’ll do our best to help before the order ships.
Lost or Delayed Packages
Once a package is transferred to the shipping carrier, delivery timing is outside our control. However, if something goes sideways on the journey, reach out and we’ll help track it down.
Damaged Items
If your order arrives damaged or defective, contact us within 7 days of delivery with photos of the issue so we can make things right.
Questions
For shipping questions or support, contact us through the store contact page and we’ll get back to you as soon as possible.